Shipping Policy
Last Updated: January 1, 2026
This Shipping Policy outlines how orders placed on menatbeautysupply.com (“Site”) are processed and delivered by Menat Beauty Supply (“we”, “our”, or “us”).
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped.
In periods of high demand, processing times may be slightly delayed. We will notify you if there are significant delays.
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard/Free Shipping: 4–7 business days
- Expedited Shipping: 2–3 business days (costs $35)
Please note that delivery times are estimates and not guaranteed.
3. Shipping Locations
We currently ship to:
- All 50 U.S. states
We do not currently offer international shipping.
4. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
Tracking information may take 24–48 hours to update after shipment.
5. Shipping Carriers
We partner with major carriers such as USPS, UPS, and FedEx to deliver your orders.
6. Delays & Delivery Issues
Menat Beauty Supply is not responsible for shipping delays caused by:
- Carrier delays
- Weather conditions
- Incorrect or incomplete shipping addresses
- Customs or external disruptions
If your package is significantly delayed, please contact us and we will assist in resolving the issue.
7. Lost or Stolen Packages
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.
If you believe your package was lost or stolen, please:
- Check with neighbors or your local carrier office
- Contact the shipping carrier directly
- Reach out to us for assistance
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an order is returned due to an incorrect or incomplete address:
- Additional shipping fees may apply to resend the order
- We are not responsible for delays caused by incorrect information
9. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery at support@menatbeautysupply.com.
Please include:
- Your order number
- Photos of the damaged item(s) and packaging
We will review and provide a replacement or resolution where applicable.
10. Order Changes & Cancellations
Orders can only be modified or canceled within a limited time after placement.
Please contact us immediately at support@menatbeautysupply.com if you need to make changes.
Once an order has been shipped, it cannot be canceled.
11. Contact Information
If you have any questions about your shipment, please contact us:
Menat Beauty Supply
Website: menatbeautysupply.com
Email: support@menatbeautysupply.com